FAQ

Scheduling a pickup is easy! Simply visit our website and locate the “schedule pickup” button to select your preferred pickup day and time. We’ll arrive promptly at the scheduled time to collect your laundry. 

Currently our standard turnaround time is 2 days, ensuring that your fresh, clean laundry is delivered back to you in a timely manner. We strive to provide efficient service without compromising on quality.

We value your preferences! When scheduling your laundry pickup, you can provide any special instructions or requests. Our team pays close attention to detail and will ensure that your instructions are followed to meet your specific needs.

We handle delicate and specialty items with the utmost care. Our experienced team is trained in proper fabric care techniques, ensuring that your delicate items receive the gentle treatment they deserve. If you have any specific instructions for these items, please let us know during scheduling.

Your satisfaction is our top priority. If you have any concerns or issues with your laundry order, please reach out to our customer support team. We are dedicated to resolving any problems promptly and ensuring that you are completely satisfied with our service. 

No, your laundry will always be washed separately from other customers’ items. We take great care to ensure that each load is processed individually to maintain the highest level of hygiene and quality. Your clothes will receive our dedicated attention and personalized care throughout the entire washing and drying process.